Privacy Policy

Last updated: January 1, 2026

SceneClean Pro ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at scenecleanpro.com or contact us for services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form on our website
• Call us or communicate with us via email
• Request a service assessment or quote
• Sign a service agreement with us

This information may include your name, email address, phone number, property address, and information about the situation requiring cleanup services.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information including:

• Your IP address and browser type
• Pages visited and time spent on those pages
• Referring website addresses
• Device type and operating system

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Provide, operate, and improve our cleanup services
• Process insurance claims on your behalf when authorized
• Send you important service-related communications
• Comply with legal and regulatory requirements
• Analyze website usage to improve user experience

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Disclosure of Your Information

We may share your information in the following circumstances:

• Service Providers: With third parties who assist in operating our website and delivering services, under strict confidentiality agreements.
• Insurance Companies: When you authorize us to communicate with your insurance carrier on your behalf.
• Legal Authorities: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to you.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Restricted access to personal data on a need-to-know basis
• Regular security assessments and staff training
• Secure data storage with access controls

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Service records are typically retained for 7 years to comply with business and regulatory requirements. You may request deletion of your personal data at any time (see Section 7).

6. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy. You can control cookie settings through our cookie consent banner or your browser settings.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request transfer of your data in a machine-readable format
• Opt-Out: Opt out of any marketing communications at any time

To exercise any of these rights, please contact us at contact@scenecleanpro.com or call +1 (555) 123-4567.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information without parental consent, we will take steps to delete such information immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: SceneClean Pro
• Address: 123 Professional Street, Minneapolis, MN, USA
• Email: contact@scenecleanpro.com
• Phone: +1 (555) 123-4567